Last update: March 1, 2020
Collection of information
No personally identifiable information is collected when accessing and using the App. The App may collect anonymous runtime statistics and crash reports.
Use of information – purpose and legal basis
The collected information is used for the following purposes in accordance with the legal provisions for each type of personal data:
- Information regarding log, device, usage, and consumption as wellas device identifiers are processed as follows for:
- delivering the requested items and services and sending information to the user;
- delivering the App and game experience;
- providing technical notices, updates, alerts, and support and administrative notifications;
- providing Apps use statistics in company reports
The above-mentioned processing is key for the performance of a contract to which the user is a party for the purpose of supporting the App’s functioning, facilitating the delivery of requested items and services, and enabling maintenance and updating as per Article 6(1)(b) of the GDPR.
- Providing relevant updates about the App;
- Personalizing the App and providing customized content;
- Keeping track of App-related trends, usage, and activities;
The above-mentioned processing is accounted for by our legitimate interests in providing advertisements and content that could be of interest to the user and better the quality of our services as per Article 6(1)(f) of the GDPR.
The user’s information is processed solely in the scope necessary to achieve the purposes for which the information has been collected.
Storage of information
HYPERSTRANGE shall store the user’s personal information for the time necessary to deliver the App to the user or otherwise satisfy the above-mentioned purposes, unless there is a need for further storage to establish, exercise, or defend a legal claim or in relation to relevant law, including accounting rules.
The user’s personal information shall be either disposed of or made anonymous immediately after it no longer serves any of the abovementioned purposes and no later than three (3) years after termination of the user’s interaction with HYPERSTRANGE.
In the case of any questions regarding HYPERSTRANGE’s privacy policies related to children under the applicable age limit, please contact .
HYPERSTRANGE shall pursue reasonable measures for the protection of the user’s personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Does HYPERSTRANGE “sell” collected information?
HYPERSTRANGE does not, and shall not, provide the user’s collected information in direct exchange for money. Hence, in the literal sense, the user’s data is not sold by HYPERSTRANGE. Certain categories of personal data collected by HYPERSTRANGE are disclosed (more information under “Sharing of information”) to third parties for purposes listed in “Use of information – purpose and legal basis”.
Regarding the scope that this activity is interpreted as a representation of a “sale” as part of the CCPA, please contact to exercise the user’s right to withdraw consent on sharing the user’s personal information with third parties.
Rights of EEU residents
We process and answer the user’s requests promptly and in any event within one month of our receipt of the request unless, in view of a complex request, an extended period is required. In such a case, our response time can extend to three months as foreseen by Article 12 of the GDPR.
User’s right to request access
The user is eligible to request access to their processed data. More information in Article 15 of the GDPR, including regarding:
- the aim of the processing;
- the categories of personal data concerned;
- the recipients of data or categories of recipients of data to whom the personal data have been or shall be disclosed;
- the assumed period of storing personal data. What is more, the user has the right to request a copy of the personal data that is processed. It must be noted that some forms of access could be restricted in connection with intellectual property or trade secrets.
The right to object
The user has the right to object to the processing of their personal data in relation to a concrete instance when the processing of data occurs based on the balancing-of-interest rule provided in Section 6(1)(f) of the GDPR (more information in Article 21 of the GDPR). In such case, the processing shall be terminated unless there exist compelling legitimate grounds for such processing which override the user’s interests and rights or there is a need for the processing of data for the establishment, exercise, or defense of legal claims.
The user can, at any time, object to the processing of their personal data for direct marketing purposes. We will abandon the processing of the user’s personal data for this purpose after the user has objected to it.
Right to rectification
The user has the right to rectify inaccurate personal information (more information in Article 16 of the GDPR).
The right to restriction
The user has the right to request limited processing in some circumstances (more information in Article 18 of the GDPR). If the user is eligible for restriction, data of the user will be processed only with their consent or for the establishment, exercise, or defense of a legal claim or for the purpose of protection of a party or in view of considerable grounds of public interest.
The right to withdraw consent
If the user has been asked for allowing the processing of their data, the user can, at any time, withdraw their consent (more information in Article 7 of the GDPR).
If the user’s consent is withdrawn, processing of data for which the user has withdrawn consent shall be terminated, unless there exists a legal obligation to maintain data of all data of the user. Withdrawal of the user’s consent does not impact the lawfulness of processing based on the user’s consent before the withdrawal.
The right to data portability
The user has the right to receive the provided personal information that is processed in a structured, commonly used and machine-readable format and the user can transmit such data to another controller if the processing is based on consent or contract performance, more information in Article 20 of the GDPR.
Rights of California residents
Verified requests are usually attended to within 45 days of making contact. If an extended time is required (up to 90 days), the User shall be notified of the reason and extension period in written format. Our written response shall be provided by mail.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response provided by us will also, explain the grounds for not being able to comply with a request, where relevant. For requests related to data portability, a format will be chosen to provide the user’s personal data that is readily useable and should allow unhindered transmission of information from one entity to another.
Right to opt-out
Under CCPA each California citizen has the right to request that any business stop disclosing personal information to third parties.
Right to be informed
Right to disclosure
The user has the right to request disclosure of what personal data related to the user have been collected in the past 12 months.
The user also has the right to obtain a free copy of their personal information shared in a readily usable and readable form (right of access).
This request can be made for free, twice per year. Providing information as part of the right of access, the user will be provided the following information:
- The categories of collected personal data,
- The categories of sources of the personal data,
- The aim for collecting the user’s personal data,
- The categories of any third parties with whom the user’s personal data is shared,
- The concrete items of collected personal data about the user
Right to deletion
The user has the right to request deletion of personal data related to them that has been collected in the past 12 months.
The user’s right to deletion is recognized. Nevertheless, it is noted that there are cases in which we must maintain records of the user’s personal data for a specific time. For example, if we must provide services to the user, identify or close issues associated with security or functionality, comply with the law, perform research in the public interest, safeguard the right to free speech, or perform any activities for in-house purposes that can be reasonably expected. If we are not obliged to perform any of the abovementioned, the user’s personal information can be deleted as per their request.
Right to equal services and prices
California residents shall be protected against any discrimination which they could experience from a business, based on their CCPA rights.
We will not discriminate against the user for exercising any of the user’s CCPA rights. Unless permitted by the CCPA, we will not:
- Deny the user of the App,
- Charge the user different prices or rates for the App, including through granting discounts or other benefits, or imposing penalties,
- Provide the user a different level or quality of the App,
- Suggest that the user may receive a different price or rate for services or a different level or quality of the App.
How can the user’s rights be exercised
If the user would like to use any rights described below, they may contact us at any time at
Mandatory verification: The user’s identity must be verified before their request can be processed. Nevertheless, because the user cannot set up an account in the App, no information is provided directly by the user, and information is collected on an automatic basis, restricted verification methods can be used. To verify the user’s identity, in general, we will require the data in our systems to match with the information we can process when the user is making a request. In some instances, the request could be declined, mainly if the user’s identity cannot be verified, for example, if cookies are disabled, the device used to access the App is changed or if deletion of personal data has already been requested.